Privacy Policy
Last Updated: January 2026
Cheltenham Leisure Development ("we," "us," "our," or "Company") operates the website cheltenhamleisuredevelopment.co.uk. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using cheltenhamleisuredevelopment.co.uk, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, telephone number, and other contact details you voluntarily provide when completing forms or enquiries.
- Technical Data: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on pages, links clicked, and referral sources.
- Cookies: Information stored via cookies and similar tracking technologies (detailed in Cookie Policy below).
How We Use Information
We use collected information for the following purposes:
- To provide, maintain, and improve our website services.
- To track affiliate commissions and monitor referral activity.
- To conduct analytics and understand user behaviour.
- To respond to your enquiries and communications.
- To comply with legal obligations.
- To detect, prevent, and address fraud or security issues.
Cookie Policy
Our website uses cookies to enhance user experience. We use the following types of cookies:
- Essential Cookies: Required for website functionality and security.
- Performance Cookies: Collect data on how visitors interact with our site to improve performance.
- Analytical Cookies: Help us understand visitor demographics and behaviour patterns.
- Affiliate/Tracking Cookies: Monitor referral traffic and affiliate commissions from partner casinos.
- Marketing Cookies: Track promotional campaigns and user engagement.
Most browsers allow you to refuse cookies or alert you when cookies are being sent. You can disable cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website. For more information, visit www.allaboutcookies.org.
Third-Party Links
Our website contains links to third-party websites, including casino operators and affiliate partners. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing personal information or engaging in transactions.
When you click through to a casino partner via our affiliate links, your data transmission to their site is governed by their privacy policy, not ours. We have no control over their data handling practices.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, you have the following rights:
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may request correction of inaccurate information.
- Right to Erasure: You may request deletion of your data (subject to legal exceptions).
- Right to Restrict Processing: You may request limitations on how we use your data.
- Right to Data Portability: You may request your data in a portable format.
- Right to Object: You may object to certain processing activities.
- Right to Lodge a Complaint: You may submit a complaint to the Information Commissioner's Office (ICO) at www.ico.org.uk.
To exercise any of these rights, please contact us using the details below.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law.
- Contact Information: Retained for 3 years from last contact or as long as your account remains active.
- Affiliate Data: Retained for 7 years to comply with tax and accounting regulations.
- Analytical Data: Typically retained for 12 months.
- Cookies: Retention periods vary; see your cookie settings.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:
Email: privacy@cheltenhamleisuredevelopment.co.uk
Website: cheltenhamleisuredevelopment.co.uk
We will respond to your enquiry within 30 days of receipt. If you are not satisfied with our response, you may lodge a complaint with the Information Commissioner's Office.